Rewarding Contact Center Employees When the Budget is Tight


by tpc| Oct 24, 2013


Here are 5 employee reward and recognition ideas that are budget friendly!

 
1. Serve in the Community – What better way to promote a service driven culture than to allow your employees to serve in the community and represent your organization. Your organization may already have existing relationships with charities in your area. Allowing an employee to build a house with Habitat for Humanity, or serve in a hospital or food pantry organization, are amazing ways to recognize an employee while supporting your local communities.
 
2. Cross Training – Allowing an employee to learn a new skill while meeting new coworkers in other departments, is a great reward and recognition option. This career development idea is not only easy on the budget, but also helps improve employee morale – preventing burnout or potential turnover.
 
3. Solve a Problem – Employees that are due recognition are typically great employees. They are talented and have a drive that can’t be overlooked. A great way to reward a great employee, is allowing them to solve a problem. Look at your to “do list” for ideas, or maybe the departmental goals for the quarter. Move something off of your plate by turning into a reward for one of your employees.
 
4. Manage a Project – Similar to the 3rd idea above, allowing an employee to manage a project or serve on a business committee is another great recognition tool. (And it helps get great things done for your organization!)
 
5. Service Ambassadors  – Are there opportunities for employees to attend a meeting or event with an executive from your organization? Maybe a charity event or a new store opening? Enabling employees to represent the contact center organization by serving as a “Service Ambassador” is a great recognition tool – and promotes the importance of service delivery throughout your organization!
 
Hopefully these help. We’d love to know what reward and recognition ideas you’ve adopted. Send us a note!