Salesforce figured it out...

by tpc| Oct 11, 2011

A belated update to my salesforce problem. When the account was set up for my upgrade the wrong platform was inserted. As a result, when upgraded it would not take on the attributes required. In other words a very small mistake very early in the process caused the issue.

Once they figured it out, they fixed it right away. They also called me and told me it was fixed (Good job salesforce...)